Cancellation & Refund Policy

1. Annual Subscription Structure

VCardly plans (Basic at ₹199/year and Premium at ₹299/year) are billed as annual subscriptions. Payments provide 12 consecutive months of uninterrupted digital card hosting, custom handle reservation, and dynamic QR features. All prices include applicable taxes.

2. 7-Day Satisfaction Window

We want you to be completely confident in your digital identity. If you encounter technical defects or platform issues that prevent you from successfully creating or sharing your digital card, you are eligible to request a full refund within 7 days of your initial purchase.

3. Cancellation Terms

You may cancel your subscription at any time through your Account Settings. Upon cancellation:

• Your digital card and public handle remain active until the conclusion of your paid 12-month billing period.
• No surprise recurring charges will be incurred following cancellation.
• Unused portions of the current billing cycle beyond the 7-day satisfaction window are non-refundable.

4. How to Request a Refund

To initiate a refund request, send an email to support@vcardly.me from your registered account email, containing:

1. Your VCardly account email and chosen handle (vcardly.me/username).
2. Your Razorpay Payment ID or Transaction Reference from your email receipt.
3. A brief note explaining the issue encountered.

Eligible refunds are processed back to the original payment source within 5–7 business days via Razorpay.